3.
Feature Article:
* Exclusive *
Email Marketing Success Tips
"An Interview with Pro Webmaster/Online Marketer Lynn Terry"
By: Mike Merz
Miss Terry, owner of Web Service Network
and the popular Internet Marketing newsletter/forum,
Self-Starters Weekly Tips,
in addition to being a well known figure in Internet radio,
established herself as a force to be reckoned with in 2003
... and looks to gain even more popularity in 2004.
Read on, as I query Lynn in regards to the email marketing
strategies she uses in her own campaigns, and day to day
operations.
MM
Lynn, thanks for making time for us ... I know you have a
very demanding schedule.
LT
Its my pleasure, Mike. I'm a huge fan of DEMC, myself,
so I'm thrilled to be involved on this level :)
MM
Your main list has grown a great deal in a relatively short
period of time ... Would you care to share some of your list
building techniques with our readers?
LT
I consider myself fairly new to e-Newsletters and email
marketing, honestly. I've been publishing Self-Starters
Weekly Tips for over two years, but didn't really begin to
focus heavily on it until the beginning of 2003. My list has
grown by over 1100 subscribers in the last eight months
which is three times as many subscribers as I received in
more than twice the time prior to that (and with much less
work, I might add!).
It would be important to note that my main objective is in
building a highly-targeted and responsive list, rather than a
"large" list. I've avoided list-building techniques that focus
on just getting subscribers such as purchasing email
addresses, contests, offering incentives, etc.
When I first began SSWT I relied on ad-swaps, co-op
services such as Subscription Rocket and a pop-up on my
web development site to name a few. While I retained all
of those subscribers, in addition to adding many more, its
interesting to note that they are relatively unresponsive
while the subscribers that joined this year have brought a
dramatic increase in sales and feedback.
Some of the techniques that I've used with success in the
past year include:
- Developing a website that is devoted solely to my
Newsletter, including archives and a discussion forum.
(Prior to launching the SSWT website in March of 2003,
my newsletter was offered through my web development
site.) This contributed to the growth of my list in several
ways.
First, an increase in [focused] content enhanced my Search
Engine Marketing efforts - this attracted highly-targeted
visitors instead of web development clients that *might* be
interested in do-it-yourself tips.
The discussion forum also made a dramatic difference in
the conversion rate. Creating an "interactive" atmosphere
which allowed my subscribers to discuss the topics and
network with each other increased loyalty and
responsiveness almost immediately. This gave me an
opportunity to continue building relationships within the
group, which increased my "reach" through referrals,
co-promotion opportunities and joint ventures.
I would have to deem this as my #1 Tip - find a way to
become interactive with your list and build relationships.
- Don't assume that everyone enters your web site from the
main page, or that everyone reading your newsletter is
already a subscriber.
This point may seem obvious, but is often overlooked:
Include subscription information in every issue of your
newsletter, and a sign-up form on the archived issues that
you add to your website. This step alone almost doubled
the rate of subscriptions for me!
You would be surprised at how many people forward an
issue of your newsletter to a friend or colleague (or to their
own list!), or how many people arrive at an archived issue
on a web page through the search engines - make sure you
make it *easy* for them to subscribe ;)
- Networking and building relationships.
It's about more than just exposure - it's about getting to
know people. That said, having real conversations with real
people (your targeted market) is also one of the best ways
to do "market research" {wink}. My suggestions would be:
1) Take an interest in the "who's who" in your industry
and introduce yourself - get involved!
2) Join Ryze.com, fill out a detailed and compelling
profile, and become active on the networks that interest
you.
3) Choose two or three active communities (message
boards, discussion forums or email groups) within your
industry and become a regular [contributing] member.
Taking these three steps led me to meeting the people that
contributed to my business growth, and to learning exactly
who my targeted market is and how I can best help them
and were basically the stepping stone by which I was able
to fast-forward my business growth.
MM
You recently revealed to me an amazingly low unsubscribe
rate, in regards to your main newsletter, Self Starters
Weekly Tips ... what have you done, specifically, to
achieve this?
LT
I do my best to stay on topic and to deliver what I
originally promised. I feel like this is extremely important,
as it is one of the main reasons that I will unsubscribe from
a newsletter, myself.
If I sign up to receive "x" and end up getting "z" I lose
interest. Also, I don't include any 3rd party ads in my
newsletter. Instead I share with subscribers tips/ products/
services that I have tried or use myself. I feel this approach
has gained their trust so they are less likely to unsubscribe.
MM
Do you advocate the use of co registration services to
accelerate the list building process?
If not, why?
LT
Personally, I prefer to only co-promote within my own
Network. This allows me to hand-pick the
recommendations that I want to make, and to choose
highly-targeted websites and newsletters through which I
want to gain more exposure. I like "total control" over my
associations ;)
However, I do like GetSwap.com. They are fairly new, and
more of a selective network than an automated co-reg.
Newsletter owners get an opportunity to review other
newsletters by category and by rating, and can then hand-
pick the "swaps", or recommendations, that would work
best for them.
MM
Have you considered HTML formatting in your
campaigns? ... or are you sticking to traditional text?
LT
Actually, I started out with an HTML format, and have
since switched to plain text, which I plan to continue. My
reason for that is because a substantial amount of my
subscribers are WebTV and AOL users, which rendered
my HTML formatted emails practically unreadable.
Switching to plain text was another contributing factor to
the increase in sales and feedback with my list.
MM
While we're on the subject of HTML, let's talk about
archiving newsletters on the web.
I know for a fact that you've done this from the get go ...
how have you benefited?
LT
The main benefit has been an increase in visitors from the
major search engines. In addition to providing new content
for my website on a weekly basis, archiving my
newsletters online allows me to optimize each page to
attract highly-targeted visitors. My newsletter covers a
wide range of web development and web marketing topics,
so instead of only attracting "general" traffic to the main
pages it allows me to also focus on niche keywords within
my industry, such as: ebook software reviews, flash
tutorials, pay-per-click tips, etc.
MM
Can we expect something new from Lynn Terry in 2004?
... care to give our readers an inside scoop? ;)
LT
Sure :) I'm actually very excited about 2004, as I spent the
majority of 2003 developing a more long-term 'action
plan'. Some of the things that I plan to launch include a
very comprehensive Online SEO Course, some major
forum modifications that I believe will make the SSWT
Forum 'one of a kind' {grin}, and several f'ree reports and
a f'ree ebook that share detailed insight into some very
exciting 'case studies' I have conducted with excellent
results.
MM
Thanks for sharing with us today, Lynn ... and much
success in 2004.
LT
Thank you, Mike - Best of success, also, to YOU and to all
the DEMC readers!
I hope you enjoyed this month's interview ..;)
Stay tuned for my next installment, featuring ... ? ;)
Regards,
Mike Merz
###
Mike Merz is a well known Internet Marketing expert,
specializing in Online newbie campaign start ups,
and is the owner of ... Internet Marketing For Newbies
and The IM4Newbies Update
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4.
~/~ SOHO Help Desk ~\~
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Today's SOHO Help Desk offers an ebook on ezine publishing.
If you have a valuable tip, promotional idea, question or
answer you would like included in an upcoming issue of
DEMC, all you have to do is submit it by email to -
mailto:helpdesk@demc2.com
To start us off today, we have a DEMC reader who would
like your advice. Please take a minute to review this
week's question and send your response to -
mailto:helpdesk@demc2.com .
=== Help Request ===
From: Stephen Othuke Agbaka
Hey friends! I am a lyricist and I have recently completed
a series of lyrics that I would like to circulate. I need
to know how to find a partner to help me promote and sell
my work.
Thanks,
Stephen Othuke Agbaka
Lyricist
Send your answer to: mailto:helpdesk@demc2.com
=== Answer For Keith ===
Keith's question:
>As far as publishing and ezine are there any books,
>reports, or ebooks written on this subject that you
>can recommend. My main problem is finding subscribers.
From: Steven Boaze
I would like to offer Keith and other DEMC subscribers
a special invitation to visit my website and get my
new ebook on this very subject. This ebook answers
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Go to: http://www.ezineremedy.com
I wrote this ebook and built this site to help people
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Thanks and Best Wishes,
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===
If you have a valuable tip, promotional idea, question
or answer you would like included in an upcoming issue
of DEMC, all you have to do is submit it by email to -
mailto:helpdesk@demc2.com
Be sure to include your SIG and contact URL with your
post as we'll be sharing any viable ideas/information
in an upcoming issue of DEMC E-Magazine.
======================
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